Christmas Delivery | Returns | Exchanges
We're taking a little longer than usual to respond to customer contacts during the festive period due to high demand. We thank you for your patience and understanding and will be in touch as soon as possible.
In the meantime, here are some answers to questions you may have.
-If you have placed an order already and received a confirmation, don't worry we're working on your order and you'll receive a shipment confirmation email once it's on its way.
-However, because of the extraordinary amount of online orders this Christmas, we do know that the courier network is experiencing delays. We apologise in advance if your parcel doesn't arrive on the exact day you are expecting it.
-If you have contacted us about a return by email, you will receive an update once the return or exchange has been completed. You can find our process here: https://www.gloverall.com/pages/returns-refunds
Many thanks to all of you for your support this year, and we wish you a very Merry Christmas and a Happy New Year.
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